Training Programmes

Dealing with Anti-Social Behaviour (IPA)

No dates are currently scheduled for this listing

Anti-social behaviour has become an urgent problem in recent years; many local authority staff now have to learn how to deal effectively with difficult problems arising within their housing stock in addition to their daily duties.

There are numerous issues relating to anti-social behaviour presenting themselves at local authorities throughout the country, ranging from disputes between neighbours to drug dealing.  It is vital that these issues are dealt with effectively to prevent matters from escalating and this course is designed to provide the tools to accomplish that.

Also provided at client premises upon request

Delivered by:

Institute of Public Administration

57-61 Lansdowne Road
Dublin 4
D04 TC62

Telephone: (01) 2403666
Web site:


1.5 days (1 full day and 1 half day)

Application Deadline
Bookings for this course close 1 week before the start date.

Key Facts

The aim of the Dealing with Anti-Social Behaviour course is to:

Introduce delegates to the legislation surrounding anti-social behaviour including the Housing (Miscellaneous Provisions) Acts 1997, 2009 and 2014;
take delegates through the complaints system and procedures, investigation of complaints, and case disposal, incorporating recommendations as outlined in the good practice guidelines, Preventing and Combating Anti-Social Behaviour;
demonstrate practical examples of tenancy warnings relating to anti-social behaviour and the required content;
demonstrate practical examples of a Notice of Intention Possession Application relating to anti-social behaviour and the required content;
highlight the proofs and necessary documentation required under the new legislation, in these complex cases;
show legislation at work with case studies;
highlight basic procedures regarding Evictions.

Who Is It For?

Dealing with Anti-Social Behaviour will be of particular interest to all staff working in the housing sections of Irish local authorities who deal with cases of anti-social behaviour and, in particular:

- Anti-Social Behaviour Officers
- Housing Officers
- Tenant Liaison Officers
- Estate Based Staff

Course Content

The content of the Dealing with Anti-Social Behaviour course will include:

Anti-social behaviour: definition and detailed analysis of the 1997, 2009 and 2014 Acts as well as new Proceedings for Possession of Local Authority Dwellings and Excluding Order procedures.
Complaints systems and investigations.
Tenancy Warnings, Notice of Intention Possession Applications relating to Anti-Social Behaviour.
Proofs for Court.
Case Studies.

Evaluation Method(s)

To complete the course, participants will be given an Impact Assessment Test. This is an online multi-choice test to determine the assimilation of the course information. It normally takes place about 2 weeks after the course and can be undertaken a number of times if necessary.

Lunch provided

Parking available

Handout/Notes Provided


Note On Costs

The cost of this one and a half day course is €320 per person. Fee includes course materials, lunch and refreshments.

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