CIH Presents: Why we need reflective practice in housing

Housing professionals right across the UK are asked to deliver empathy, judgement and person-centred practice every day. In this webinar, Trish Harrington-Dicks and Professor Vikki McCall make the case for reflective practice as the foundation of better decision-making and service improvement. They’ll draw on hard lessons from Grenfell and Awaab Ishak to show what happens when tenant voices go unheard and assumptions go unchallenged.

You’ll come away understanding the three foundational levels of reflective theory:

• Kolb’s learning cycle
• Schön’s thinking-in-action
• Thompson and Thompson’s critically reflective practice.

You’ll also understand why supervision, mentoring, peer support and a culture of reflection are the tools housing organisations everywhere need to protect practitioners, strengthen collaboration across teams, and turn creating space to think into a genuine act of innovation.

Speakers

• Professor Vikki McCall, chair in social policy, University of Stirling and creative director of Socialudo
• Trish Harrington-Dicks, chair of Professional Standards Committee
• Chair: Chloe Fletcher, head of policy and external affairs, Chartered Institute of Housing