An Introduction to Tenant Engagement (workshop for housing practitioners)

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To register your interest in attending the next Tenant Engagement Workshop please complete your information at the following link – register your interest.

This workshop is aimed at housing practitioners working in roles that involve tenant engagement practices, who are relatively new to those practices and / or have not participated in a previous Tenant Engagement workshops delivered by The Housing Agency in 2021 & 2022.

This workshop takes place on Thursday, 9th November 2023, from 10.00am to 12.00pm.

The workshop will be held online, via Zoom. Registered participants will receive a link in advance.

Tenant engagement is an important part of international best practice in the delivery of housing & housing services. It includes activities ranging from the effective distribution of information among tenants, through to the involvement of tenants in housing management, governance, and ownership.

International research has demonstrated the benefits that accrue from tenant engagement policies, both for tenants and housing providers. In Ireland, tenant engagement is a growing field. Some housing providers have invested in dedicated tenant engagement teams, but the principles and practices of tenant engagement are of relevance to all those working in housing delivery and management.

The Housing Agency is collaborating with Supporting Communities, Northern Ireland’s Independent Tenant Organisation, to deliver a half-day workshop for Irish housing practitioners working in roles involving tenant engagement practice. The workshop will allow participants to learn about what tenant engagement involves and how they can contribute to the practice in their own work. Topics such as organisational culture and it’s importance to tenant engagement practices, and examples of good practice examples are also included in the training.

How do I sign up?

The workshop is free, but places are limited. Participants should be housing practitioners working in roles that involve tenant engagement practices who have not participated in a previous Tenant Engagement workshop delivered by The Housing Agency.

For further information please contact

Delivered by:

Housing Agency

53 Mount Street Upper,
Dublin 2,

Telephone: (01) 656 4100
Web site:


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